XLNC Technologies: One-stop-shop for Integrated RPA Solutions

CIO Vendor Adoption of RPA has gained traction owing to its capabilities to automate the repetitive tasks and rule based processes with improved accuracy by minimizing human intervention. The impact of Artificial Intelligence and Machine Learning on RPA is immense, cognitive technologies when integrated with RPA could extend the power of intelligent automation to automate the tasks that require human perceptual and cognitive skills, such as planning, reasoning, learning and assessing. According to a survey by HFS, however, only 13 percent of RPA adopted enterprises are leveraging the full potential of RPA to manage and automate end-to-end business processes. Majority of the companies are implementing RPA in small-scale projects and piecemeal tasks and are not finding any use case for the large-scale adoption due to lack of an integrated approach, strategy and unifying purpose for adopting automation.

Comprehensive and Integrated Approach
XLNC Technologies proudly boasts of over two decades experience with each of their key team members in their respective fields culminating to process automation and business process improvement. The year 2018 saw XLNC amongst CIO’s list of top 10 automation companies in APAC. They are amongst the market leaders assisting enterprises with an integrated strategy to implement RPA. The company provides intelligent automation solutions and consulting services with over 2500 Bots developed across various industries including Finance, Banking, Insurance, Construction, Manufacturing, Telecom, Logistics, Healthcare, Retail etc.

The company strongly believes that the foundation for a successful RPA project depends on how structured its end-to-end automation process is. Not only the end product, our standard operating procedure to implement RPA projects are digitized too; right from the Discovery of Processes to be Automated to the Requirement Gathering. The company uses integrated software to capture the actual screen of users and document the process in one go, thus making automating the process faster and error free. Clients reap the benefits of a well-organized and well-planned RPA implementation.

The company does not limit itself to just automating processes. Aryan, further adds, “Taking into consideration the fact that changes are a part and parcel of any endeavour, we also provide services pertaining to change management that helps to cope efficiently with any changes required to be carried out in the automation as a result of changes in business processes
and requirements. We also believe that automation goes beyond mere bot development and deployment. And for this reason, our Automation Anywhere endorsed Centre of Excellence is aimed at countering any potential RPA failures which seeks to establish a healthy environment for the process robot, so that it can continue to thrive in the respective industry in which it has been deployed.”

The company is inclined at learning & improving. While they are keen on delivering; the quality of delivery is of key importance to them. As a customary practice, a Pulse check is done with all clients to understand how they feel. Currently the company has a CSAT ranging in the 80 percent range, with Very Satisfied customers nearing 85 percent.


We help our clients identify the traditional processes that can be automated and assist them throughout the journey of automation



Intelligent Bots to Complement Workforce
Intelligent Automation is taking corporate functions to the next level by improving employee and customer satisfaction and increasing the ROI. With experts from various domains, XLNC Technologies helps its clients in redesigning the conventional processes by analysing the requirements specific to different business verticals and develop an automation strategy to automate business processes.

“We have a team of domain experts from wide range of industries that collaborates with our RPA specialists in the process analysis and design to implement industry specific RPA solutions. We go to the client’s site to study and streamline the processes, develop a strategy and implement the solution. We develop intelligent bots that can work collaborating with the client’s workforce and learn from human activities. We also train the client on digital workforce management to enable them effectively manage the bots. We integrate bots with the analytics platforms and provide real time KPIs to monitor and optimize the performance of bots,” concludes Aryan.

XLNC Technologies through its Centre of Excellence which is endorsed by Automation Anywhere provides training and globally recognised certification in RPA. The company is an authorized training partners of the Council of Six Sigma, a US based Six Sigma governing body. Blockchain technology in conjunction with RPA is the next level of technology that XLNC is working on.